Hem Frequently asked questions

Frequently Asked Questions

 

We get a whole lot of questions about Balkan Cruise through e-mails and phone calls and sometimes it can take sometime before we answer all them. That is why we've decided to post the most common questions we get on this page.

If you cannot find the answer to your question here, don't hesitate to contact us >>

 



TICKETS | CABINS | PRICES
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Visa svar How many and which types of tickets are available?

Booking of tickets goes through TallinkSilja and it's difficult for Balkan Cruise to know at a specific time which cabins have been booked and which are still available. We recommend that you book your Balkan Cruise ticket in time to ensure that the cabins you wish to book are available. When you book through Tallink Siljas ONLINE BOOKING, you will see exactly which cabins are available.

Visa svar Can I order tickets by phone?

Yes. You can buy your ticket to Balkan Cruise by calling TallinkSiljas customer service number +46 8 66 63 333. Don't forget to mention booking code BALKAN CRUISE. We recommend that you book your ticket in time.

Visa svar What is the fee on the boat to enter the party?

When you book your cabin, the ticket for the concert is included.

Visa svar Can I change names on my booking?

Yes. You can change the name of the passenger, remove or add new passengers as well. Call the TallinkSilja customer service +46 8 66 63 333 and change your booking.

RULES
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Visa svar What is the age limit?

The age limit is 18 years. If you are under 18, you can still attend accompanied by a parent och guardian that is over 30 years of age and booked in the same cabin as you.

Visa svar May non-swedish citizens attend Balkan Cruise?

Yes. It's important that those citizens have their passports and visas.

THE TRIP
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Visa svar Where does Balkan Cruise go?

Balkan Cruise goes to Åbo(Turku) and back to Stockholm

Visa svar When does Balkan Cruise leave from Stockholm?

The cruise ship leaves on saturday 24.march at 18.45. Vi recommend that you arrive at the terminal hall at the latest at 17.30 because a lot of passengers will pick up their tickets then and queues can be long.

Visa svar When does Balkan Cruise arrive back in Stockholm?

The cruise ship is back in Stockholm on sunday 25.march at 18.15.

Visa svar When does the party start and how long does it last?

The music show starts around 22.30 och ends at 06.00. You have lots of time to eat, shop at the tax-free, get ready to party and warm up in your cabin or bar. The party continues even the next day around 14.30 and until 17.30.

Visa svar What else is there to do on the boat?

Restaurants, bares, nightclubs, spa, pool, taxfree shop. Read more about Galaxy here >>

Visa svar How is the security onboard?

Security is very important to us. Apart from TallinkSiljas regular security officers, there will be even Balkan Cruise security and hosts onboard.

TRANSPORT | CONNECTIONS
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Visa svar We want to go to Balkan Cruise but don't live in Stockholm?

You can take the car and park on the terminal for approx. 100 SEK/day. Depending on where you live, you can take either the TallinkSilja or BalkanCruise bus directly from your city to the Värtahamnen terminal. Read more about bus transport here >>

Visa svar What is the exact address of the boat terminal?

The address is: Värtahamnen (Tallinksilja terminal), Södra Hamnvägen 46.

Visa svar How do I get to the terminal by subway?

Take the red line 13 towards Ropsten. Get off at T-Gärdet.
Follow the signs to Värtahamnen, approx. 5-6min walk.

Visa svar Is there long-term parking on the terminal?

Yes, there are approximately 420 parking spots on the terminal . Read more >>

Visa svar How do I get to the terminal from the airport?

If you are flying to Arlanda, you can take the bus or Arlanda Express (fast train) to the city. And from there take the subway to T-Gärdet. Otherwise you can take a cab to the terminal. If you are flying to Bromma airport, take the bus to Brommaplan, subway to T-centralen and then continue to T-Gärdet. Also, from Bromma, you can take a taxi to the terminal. More info >>

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